This Shipping Policy applies to all orders placed on https://parchgleam.com/ (the “Website”) operated by PRIMEBUY LIMITED (“we”, “us”, or “our”). By placing an order, you acknowledge and agree to the following terms.
1. No Free Shipping Policy
We do not offer free shipping for any orders. Shipping fees are calculated based on your delivery address, order weight, package dimensions, and selected shipping method. The exact shipping cost will be clearly displayed during checkout, and you must pay the full shipping fee to complete your order.
2. Shipping Destinations
We ship to destinations worldwide. Please ensure your delivery address is accurate and complete to avoid delays or non-delivery.
3. Delivery Times
- Delivery times vary by region and shipping method, typically ranging from 3–15 business days after order processing (excluding weekends and holidays).
- We are not liable for delivery delays caused by customs clearance, carrier issues, natural disasters, or other unforeseen circumstances beyond our control.
4. Customs & Duties
You are responsible for any customs duties, taxes, or import fees imposed by your country/region. These fees are not included in the product price or shipping cost and must be paid directly to the relevant authorities.
5. Order Tracking
Once your order is shipped, we will send a tracking number to your registered email address. You can use this number to track your package via the designated shipping carrier’s website.
6. Contact Us
For questions about shipping, please contact us:
- Email: [email protected]
- Phone: (852) 59587167
- Address: RM 1009, 10/F, FRONT BLOCK, MING SANG IND. BUILDING, 19 HING YIP STREET, KWUN TONG, HONG KONG